Refund Policy

1. Nature of Services
   Estate Mentor provides mentorship, advisory, coordination, and facilitation services related to property buying, selling, renting, property management, vendor coordination, and material sourcing. Since many services involve professional consultation, third party coordination, and time based execution, refund eligibility may vary depending on the service requested.

2. Service Consultation Fees
   Consultation or advisory fees paid for property guidance, evaluation support, or professional consultation are generally non refundable once the consultation or advisory service has been provided. If a scheduled consultation is cancelled by Estate Mentor, users may be eligible for rescheduling or refund consideration.

3. Service Coordination Charges
   Charges collected for coordination of maintenance services, vendor assignments, or property management support may be refundable only if service execution has not started. Once service coordination or vendor engagement has commenced, refunds may not be applicable.

4. Third Party Service Payments
   Payments made directly to agents, agencies, vendors, contractors, or suppliers are governed by the refund policies of those respective service providers. Estate Mentor is not responsible for refund decisions related to third party transactions unless Estate Mentor has directly collected the payment under a written service agreement.

5. Shop Online Enquiries and Product Orders
   Estate Mentor may facilitate product enquiries and vendor connections for building materials, interior products, or exterior products. Refunds for product purchases or supplier orders are subject to supplier policies, delivery conditions, and order agreements.

6. Cancellation by Customer
   If a customer requests cancellation of services before service initiation, Estate Mentor may evaluate refund eligibility based on administrative charges, processing costs, and time invested. Partial refunds may be granted at the discretion of Estate Mentor.

7. Cancellation Due to Unavoidable Circumstances
   Refunds or rescheduling may be considered if services cannot be delivered due to unavoidable operational circumstances, subject to internal review and approval.

8. Processing of Refunds
   Approved refunds, if applicable, will be processed through the original payment method or any mutually agreed method within a reasonable processing period. Processing timelines may vary depending on payment gateways, banks, or financial institutions.

9. Non Refundable Situations
   Refunds will generally not be applicable for completed services, consultation sessions already delivered, customer delays causing service cancellation, or dissatisfaction based on personal preference after service completion.

10. Policy Modifications
    Estate Mentor reserves the right to modify or update this Refund Policy at any time. Updated policies will be published on the website and continued use of services indicates acceptance of revised terms.

11. Contact for Refund Requests
    Customers seeking refund clarification or service cancellation requests may contact Estate Mentor at

Estate Mentor
2nd Floor Kattimani Complex
Opposite Rotary School
Deshpande Nagar Hubballi 580029 Karnataka
Email estatementorhub@gmail.com
Phone +91 74117 75057